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How good Customer Service can make your loyalty program great
Jul 06, 2024 -

How good Customer Service can make your loyalty program great

What’s customary in loyalty? In the current customer-loyalty landscape, it’s more imperative than ever for businesses to have a loyalty program that incorporates certain standard but key strategies; think customer segmentation...

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Loyalty programs: the secret to customer loyalty?
Jul 06, 2024 -

Loyalty programs: the secret to customer loyalty?

While brand loyalty may be the elusive unicorn of the business world, achieving it is based on certain fundamentals – a quality product, unique solutions, a stellar reputation, good after-sale service...

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Whatsapp is serious business Using Whatsapp for Business to drive customer engagement
Jul 06, 2024 -

Whatsapp is serious business Using Whatsapp for Business to drive customer engagement

As a business in the thick of the digital age, you need accessible, convenient, and engaging ways to connect with customers. Enter Whatsapp; what was once simply a popular app to send texts and fun emojis has now evolved into Whatsapp for Business...

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