How can your
bank build
relationships
beyond
transactions?
Banks and financial services have long customer lifecycles but engagement is sporadic, transactional, and unsustained. Our end-to-end loyalty solutions are designed to help engage with customers throughout their journey, addressing preferences and overcoming challenges like high churn and dormancy along the way. What you get are enriched relationships where you understand customers better and customers contribute to your growth.
Offer rewards across your portfolio with an Enterprise-Wide Loyalty Program
From cards to accounts, mobile/net banking to loans, create unified customer experiences across business verticals with an Enterprise-Wide Loyalty Program. Personalise customer views on the platform based on segments and/or tiers and display relevant communication, offers, rewards and more to enable 360-degree engagement.
One platform, multiple capabilities
Loyalty Management
We provide everything from accrual and redemption capabilities to an extensive retail partner eco-system.
Technology
Our robust and state-of-the-art infrastructure is built to drive multiple operations, provide high-level security, and perform complex tasks at scale smoothly.
Product Offering
We provide a holistic suite of products, each designed to intelligently enhance customer engagement and improve customer experiences across touchpoints.
Our benefit-driven features deliver the differentiation you need
Accrual
- Award points as per customer value with tier-wise accrual
- Reward customers across touchpoints with multi-channel accrual
- Prevent program exploitation with point capping and fraud detection
- Increase engagement with transactional and non-transactional accrual triggers
- Drive business objectives through customized point value
Redemption
- Improved customer experience with segment-wise UI/UX
- Ease of redemption with online and offline options
- Seamless integration with Single Sign-On
- Reduced checkout TAT with single-swipe redemption
- Wide range of rewards with a suite of over 40K merchandise
Data Science & Marketing
- Increase program adoption with predictive analytics
- Grow customer reach with targeted communication
- Analyse customer behaviour with intelligent insights
- Offer assistance 24x7 with customer support and a chatbot
- Enhance online interactions with user-friendly websites in language of choice
Customize your program to your industry goals
with personalised rewards, a flexible program structure and differentiated offerings for your customers.
products and services with an enterprise-wide loyalty program that rewards customers however they engage with you.
with targeted and timely communication, tactical offers, and relevant rewards that keep customers coming back for more.
by incentivizing customers for the right actions and transactions, thereby driving incremental revenue for your business.
on your banking channels with merchant-funded offers.
with real-time rewards and tier upgrades when they complete both actions and transactions.
transactions and desired behaviour with customised interactions that make earning rewards fun.
over gratification with cost-control measures and our expert advice.
Multi-dimensional behavioural incentivization, 360-degree customer engagement
Highly-configurable accrual & redemption engine
for customised customer engagement and retention
Make banking with you and for you rewarding with our engagement solutions
Consumer Loyalty
Employee Loyalty
Award-winning loyalty programs for India’s leading banks
