Loylty Rewardz

How can
your store
foster
connections

beyond sales?

Join Us

In the face of countless brands, products, stores, and channels, staying relevant is an ongoing challenge for retailers. Good deals aside, retailers need to seamlessly align experiences across touchpoints, offer personalised, timely interactions and create emotional value for customers. This is where a well-designed loyalty program comes into play whether you’re a boutique store or an e-commerce giant. It serves as a differentiator allowing you to create omnichannel experiences and capitalise on cross-selling and upselling opportunities. At the same time, it can be leveraged to build communities that customers can become a part of, extending their loyalty beyond the product or service.

One platform, multiple capabilities

Loyalty Management

Loyalty Management

We provide everything from accrual and redemption capabilities to an extensive retail partner eco-system.

Technology

Technology

Our robust and state-of-the-art infrastructure is built to drive multiple operations, provide high-level security, and perform complex tasks at scale smoothly.

Product Offering

Product Offering

We provide a holistic suite of products, each designed to intelligently enhance customer engagement and improve customer experiences across touchpoints.

Our benefit-driven features deliver the differentiation you need

<strong>Hyper-personalise services and rewards</strong> with the help of data-driven insights that not only identify relevant consumer preferences but also value-drivers for your business.

<strong>Offer relevant brand benefits</strong> through our partner network and create memorable experiences for your consumers that relate to your service and extend well beyond your interaction.

<strong>Be as flexible as you want</strong> in your program whether it’s the tiers, the point values, the reward triggers or the time period. Customise the program to create the most value for you and your customers. 

<strong>Connect with customers anywhere, anytime</strong> through a multi-touch journey. Align experiences across the website, app, in-person, and concierge.

<strong>Get a comprehensive view of guests</strong> with a Consumer Data Platform (CDP) that unifies fragmented data like guest stays, dine-in experiences, activities and more. Additionally, you can assert privacy controls for different stakeholders to access data.

<strong>Gamify engagement to build loyalty</strong> with timely nudges that encourage customers to complete milestones. Promote repeat/higher engagement with AI/ML-based destination suggestions and package deals via preferred channels.

<strong>Provide differentiated rewards</strong> for stay and expenditure across properties with the proprietary Multi-Loyalty Program (MLP) framework that lets you create multiple nested loyalty programs linking dine-in, stay and paid programs.

<strong>Add revenue channels</strong> by extending your loyalty program to corporate bookers, agents and ecosystem partners. Explore opportunities with data monetization, complementary services and more.

Transform customer experience with an engagement program

Create sustainable engagement

throughout the year by offering relevant incentives based on where customers are in the sales cycle.

Increase customer touchpoints whether

it’s web, app or offline. Nudge customers, gamify experiences and create visibility wherever they are.

Encourage brand advocacy

by rewarding customers through referrals and tying your program to a social cause your customers support.

Get holistic customer views

with data from different touchpoints to offer personalised engagement.

Get engagement solutions catered to your retail category

Reduce customer churn by fostering engagement as a habit at different lifestages.

Personalise rewards to reflect customer values like sustainability and social causes.

Increase footfall with store-specific engagement and incentives.

Tailor experiences to customer segments based on buying behaviour and preferences.

Department stores

Department stores

Supermarkets

Supermarkets
Apparel & fashion

Apparel & fashion

Electronics

Electronics
Health & wellness

Health & wellness

Ecommerce

Ecommerce

Accessories

Accessories
Jewellery stores

Jewellery stores

Furniture & furnishings

Furniture & furnishings
Food & Beverage

Food & Beverage

Create a unified view of your customers across touchpoints to better understand their journey.

Connect online and offline journeys through seamless integrations.

Gamify experiences to drive objectives like repeat visits, cross-selling and referrals.

Provide offers and rewards with our intelligent recommendation engine.

Delivering loyalty programs for brands across industries

ALD
DMI
Adani
ABCL
ABCD
GRT
Pothys

Make banking with you and for you rewarding with our engagement solutions

Banking

Consumer Loyalty

Understand customer preferences, reward them for actions as well as transactions, and shape long-term behaviour throughout their lifecycle.
Learn more
Banking

Channel Loyalty

Get a program that can motivate agents at all levels, deliver meaningful incentives and empower your agents with the right tools and training.
Learn more
What you get when we design your engagement program
Explore our products and services
Flexible program structure tailored to your objectives with our Accrual Engine
Flexible program structure tailored to your objectives with our Accrual EngineLearn More >
Over 10,000 reward options with a Redemption Platform
Over 10,000 reward options with a Redemption PlatformLearn More >
Curated or sourced offers personalised for customers on a customised Offers Platform
Curated or sourced offers personalised for customers on a customised Offers PlatformLearn More >
Access to a network of 80+ leading Indian brands with our existing Retail Partnerships
Access to a network of 80+ leading Indian brands with our existing Retail PartnershipsLearn More >
Gain actionable insights and leverage analytical models with our Data Science Services
Gain actionable insights and leverage analytical models with our Data Science ServicesLearn More >
Targeted multi-channel communication with our Marketing Services
Targeted multi-channel communication with our Marketing ServicesLearn More >
Dedicated, scalable, multi-lingual team for Customer Service
Dedicated, scalable, multi-lingual team for Customer ServiceLearn More >
Bouquet of premium services for affluent customers with our Concierge Desk
Bouquet of premium services for affluent customers with our Concierge DeskLearn More >