How can you nurture trust beyond policies as an insurance provider?
For most customers, insurance is a reactive purchase made with little to no awareness and heavy dependency on human intervention. When engagement is purely transactional, loyalty can be elusive whether it’s from end-consumers or agents. A loyalty solution is a great stepping-stone to the world of relational experiences. With relevant customer insights and an intuitive engagement program, we can help you create more touchpoints that pave the way for mutual growth and trust.
with holistic data from the program and use it to make data-driven decisions, tailor services and power predictive sales tools.
and awareness with timely communication based on where customers are in the insurance buying cycle.
with personalised, timely rewards and offers that can influence decisions and boost retention.
by introducing referral and tiered structures in your program.
Engaging customers outside the buying cycle is crucial in the insurance industry. Take it a step forward by incentivizing actions relevant to the type of insurance you provide. With the right brand partnerships, you can reward customers in numerous ways, offering unique benefits throughout their relationship with you.
Reward customers on completing mileage milestones.
One of the biggest pain points of insurers is the frequency with which customers switch providers. Getting customers to choose you over and over again requires you as insurance providers to go beyond the norm in customer experience. A great way to do this is to give them the choice of rewards that are relevant, preferred, and even exclusive.
Jewellery, apparel, electronics and more
150+vouchers from a range of brands
Mobile and DTH
Utility, insurance premiums, etc.
Flight, bus, train, and hotel bookings
Non-profit institutions/ initiatives & social causes