ACCRUAL
MANAGEMENT
• Tier wise Accrual Structure
• Multiple Accrual Options based on transactional and non-transactional behaviour
• Multiple Point Value
• Point Capping
• Multiple Channel Accrual
Enhance
business with
Retail Loyalty Program
If you cater to diverse customer segments, with a high purchase frequency and need a custom product for managing your business, customer segments, and wish to automate marketing, then Retail Loyalty Program is the right solution for your business.
Read more about the platform capabilities and connect with us for a demo.
Key features of our
Retail Loyalty Platform
Take control in your hands with these comprehensive features
Selfserve panels
• Role and user management
• Minimum to no dependencies on the platform provider for quick changes
• Distribute deliverables basis user roles and employee KRAs
Flexible Points engine
• Supports single & multi-tier programs, tier rules, real-time tier movement and rewards
• Supports Closed-loop single brand, Group loyalty and Open-loop Coalition loyalty program
• Multi-layered rewards proposition: base points, bonus points, offers/discounts on bill, privileges, coupons and vouchers
• Can integrate with TPT for earn and burn of points
Campaign and communication module
• Real time and targeted customer engagement, integrated with the points engine
• Customer segmentation basis all parameters available at a customer, transaction and SKU level
• Omni channel communication – email, SMS, push notifications, IVR call and digital media
Referral module
• New Customer Acquisition made easy by pushing existing loyal customers to promote in their close circle of friends and family
• Incentivise both referrer and referee on enrolment of the referee, on 1st transaction of the referee
• Referrals can be run via any of the available communication modes (App, Email, SMS, IVR)
Feedback module
• Get regular reviews and feedback/ NPS directly from the end customer
• Ability to respond back promptly to customer queries or grievances. Give rewards to aggrieved customers- courtesy points
Reports & Dashboard
• Monitor program performance every day and in real time
• Helps plan program budgets and decide focus areas efficiently
User Interface – website, customer and merchant apps
• Explore opportunities for ‘anywhere commerce’ – engage with customers at your store or outside using customer app
• Capture customer intent from discovery phase to conversion and send real-time notifications
• Enable the store staff to push for repeat purchase and redemptions using merchant app
Integration with Third Party Tools
• Flexible system integration possible for SKUs of brand inventory management system • Integration with TPTs for online or delivery orders from aggregator platform, for transactions, online order placement and delivery)
Explore our flexible
proprietary Platform
Whether you are a Retail Chain or a Conglomerate, our platform enables you to engage with your customers seamlessly
ACCRUAL
SERVICESIn-house Customer Support, Data Science
In-house Customer Support, Data Science
and Marketing Teams for end-to-end delivery.
Grow your business with our Loyalty Platform
More than 40 Retail Brands in India trust us and are part of our loyalty program eco-system
See our clients